Privacy Policy

Privacy Policy

Positive Security WA is committed to keeping your personal information private. We want you to visit our site regularly, with complete confidence. We are sharing our privacy policy with you so that you know exactly how we gather information and what we do (and don’t do) with that information.

As you probably know already, we’ve got a few links to other sites. Positive Security WA isn’t responsible for the privacy practices or the content of these other websites.

Server Logging & Web Site Cookies

Each customer’s computer uses an IP (Internet Protocol) address when they are online, which is logged by our server. We use your IP address to identify your website use and to gather broad statistical information such as visitor numbers.

Our website also uses cookies. Cookies are small text files a website stores on your computer and which are used to recognise repeat customers and enhance their experience when they return to the website, storing information about you and your preferences. Only the information that you provide or the choices you make whilst visiting the website can be stored in a cookie. For example, a cookie cannot determine your e-mail address unless you choose to enter it into the appropriate field.

Allowing a website to create a cookie does not give Positive Security WA or any other website access to the rest of your computer, and only the website that created the cookie can read it. If you prefer, you can set your web browser (such as Internet Explorer, Chrome or Firefox) to notify you when a site is using a cookie and/or to refuse it.

How We Collect Customer Information

Positive Security WA also gathers information about customers through:

  • Newsletter registration form (an opt-in choice)
  • Instant quote forms

The information we obtain from you is used for these purposes:

  • To contact you regarding your locksmith quote

Accessing and Correcting Your Personal Information

If you ask, in most cases we must give you access to the personal information that we hold about you, and take reasonable steps to correct it if we consider it is incorrect. We will try to make the process as simple as possible.

How to Make a Complaint

You can complain to us in writing about how we have handled your personal information. We will respond to the complaint within 30 days.

How to Contact Us

For more details on our privacy policy, please contact our team. Alternatively, you can contact us by: